Trusted by Jacksonville property owners for emergency water extraction, structural drying, and complete restoration throughout Florida.
Comprehensive restoration solutions tailored to Jacksonville properties. Click any service to learn more.
Complete sewage damage restoration including extraction, decontamination, and antimicrobial treatment. We handle the most hazardous water damage situations with certified technicians and proper biohazard protocols.
Professional flood cleanup services including water extraction, debris removal, structural drying, and antimicrobial treatment. Our crews handle Category 2 and Category 3 floodwater with proper safety protocols.
Complete mold remediation services from inspection through clearance testing. We use industry-standard containment protocols, antimicrobial agents, and air scrubbing to eliminate mold and protect your health.
Professional water damage restoration from first response through final repairs. Our crews handle water removal, moisture mapping, antimicrobial treatment, and structural drying to get your property back to normal.
Professional leak detection and repair using state-of-the-art technology. Our technicians locate concealed water sources with precision, then repair the cause to prevent further damage to your property.
Round-the-clock emergency water damage services with rapid deployment of trained technicians and commercial-grade equipment. We stop the water, secure your property, and begin restoration immediately.
Professional burst pipe water damage cleanup including extraction, drying, and repairs. Our crews address the flood damage while your plumber fixes the pipe, saving time and reducing total restoration costs.
Professional crawl space restoration including water removal, mold remediation, insulation replacement, and vapor barrier installation. We eliminate moisture problems that threaten your home structural integrity.
Complete basement flood restoration from water extraction through final repairs. We address standing water, damaged flooring, wet drywall, and contamination to return your basement to safe, usable condition.
Salvage and restore water-damaged personal property including furniture, clothing, photos, and electronics. Our contents restoration team uses advanced cleaning methods to recover items you thought were lost.
Comprehensive water mitigation using proven protocols to halt damage quickly. We address the water source, extract standing water, begin structural drying, and prevent mold growth — all within hours of your call.
Thorough mold assessment using laboratory-analyzed samples and advanced moisture detection. We identify hidden mold, determine contamination levels, and create a targeted remediation plan for your property.
Complete odor removal using industrial deodorization equipment and techniques. We treat structural materials, fabrics, and HVAC systems to eliminate persistent odors caused by water damage and contamination.
Detailed water damage evaluation using advanced diagnostic tools. We map moisture migration patterns, assess structural integrity, classify water categories, and provide transparent cost estimates for restoration.
Rapid water extraction using truck-mounted pumps and commercial extractors to remove standing water fast. We deploy within hours to prevent secondary damage like mold growth and structural deterioration.
Commercial-grade structural drying using LGR dehumidifiers, high-velocity air movers, and daily moisture monitoring. We dry walls, floors, ceilings, and framing to IICRC standards to prevent mold and rot.
Complete fire and smoke damage restoration including soot removal, odor elimination, structural cleaning, and full rebuild. We address smoke penetration in walls, HVAC systems, and hidden spaces.
Professional drying and dehumidification using LGR and desiccant dehumidifiers paired with high-velocity air movers. We monitor progress daily with moisture meters to ensure complete drying throughout your property.
Full-service storm damage restoration including emergency board-up, water removal, structural drying, and complete rebuild. We coordinate with your insurance and manage every phase of the recovery.
Full-service commercial water damage restoration with the capacity and expertise to handle properties of any size. We work around your business hours to minimize downtime and revenue loss.
The Jacksonville metropolitan area spans diverse neighborhoods, building types, and microclimates — and Mystic Relief & Construction has water damage restoration expertise across all of them. With a population of 1,038,787, Jacksonville is one of the largest markets we serve, and we have invested in local teams who know every corner of the metro.
From older historic districts to brand-new subdivisions on the outskirts of Jacksonville, our crews adapt their restoration approach to match the specific needs of each property. We stay current on Florida building code updates, work with every major insurance carrier in the area, and maintain equipment inventories that keep your project on schedule.
We are committed to delivering exceptional restoration services that protect your property and your health.
We use thermal imaging cameras, pin and pinless moisture meters, and hygrometers to find water hidden behind walls, under floors, and in ceilings — ensuring nothing is missed.
Most emergency calls are answered live and our crews arrive on-site within 60 minutes. Every hour of delay increases damage and cost, so speed is built into everything we do.
Our restoration crews hold IICRC certifications in water damage restoration, mold remediation, and structural drying. Your property is in the hands of trained, credentialed professionals.
When mold is present, our IICRC-certified crews follow strict containment and removal protocols. We eliminate the mold, treat the source, and verify clearance with post-remediation testing.
Our technicians live and work in the communities we serve. We understand local building codes, regional climate factors, and the specific water damage risks in your area.
Answers to the most frequently asked restoration questions from Jacksonville property owners.
Yes. Our Jacksonville, FL teams are equipped for projects of any scale — from single-room residential water damage to multi-story commercial buildings. We carry commercial-grade extraction equipment, industrial dehumidifiers, and enough air movers to handle large-scale losses. Our commercial clients include property managers, HOAs, and business owners throughout Florida.
First, stop the water source if you can safely do so — shut off the main water valve or the appliance causing the leak. Then call a certified restoration company immediately. In Jacksonville, FL, our team responds within 60 minutes to begin water extraction and prevent secondary damage like mold growth. Do not use household vacuums on standing water and avoid walking on wet carpet when possible.
Most homeowners insurance policies in Jacksonville cover sudden and accidental water damage such as burst pipes and appliance failures. Gradual damage from neglected maintenance is typically excluded. We work directly with all major insurance carriers in Florida, handle the documentation and adjuster coordination, and bill your insurer directly so you can focus on getting your life back to normal.
Regular maintenance is the best defense for Jacksonville homeowners. Inspect plumbing connections and supply hoses annually, clean gutters and downspouts seasonally, ensure your sump pump is operational, and monitor your water bill for unexplained spikes that indicate hidden leaks. We also recommend installing water leak detection sensors near appliances and in basements. Call us for a free prevention assessment of your Jacksonville property.
Our Jacksonville technicians use professional-grade moisture meters, thermal imaging cameras, and hygrometers to map moisture throughout your property. These tools detect water hidden behind walls, under flooring, and in ceiling cavities that is invisible to the eye. Accurate moisture mapping ensures we dry every affected area and prevents hidden pockets of moisture from causing mold or structural decay later.
Our mold prevention protocol for Jacksonville properties includes rapid water extraction within the first hour, strategic placement of commercial air movers and LGR dehumidifiers, application of antimicrobial treatments to affected surfaces, and continuous monitoring of moisture levels until readings return to normal. Speed is the single most important factor in preventing mold growth after water damage.
Real reviews from property owners we have served across the country.
"We hired Shane at Mystic Relief and Construction to complete renovation on our rental property. He sent his team out the next day to fix a few windows and replace the deck. We will be using Mystic Relief Solutions for all of our rentals."
"The complete customer service experience with the most comprehensive program from inception to finish."
"Our basement flooded and we hired them to come out and mitigate the damage and they helped us restore the property and work with insurance. They did a great job!"
We also provide water damage restoration services in these neighboring communities.